A hosted PBX phone system is the business phone that allows calls to business networks. At the same time, a hosted PBX phone system is the softwar
A hosted PBX phone system is the business phone that allows calls to business networks.
At the same time, a hosted PBX phone system is the software that does the same thing. They provides functions such as telephone extensions, call routing, call waiting, and conference.
A hosted PBX means that the phone system providers and customers license the system’s use.
The term is interchangeable with a hosted PBX IP PBX, PBX cloud, and virtual PBX.
The working of a Hosted PBX Phone system
There are two things you need to create a hosted PBX solution – the internet and computers. The administrator logs into the portal site to manage the hosted PBX service, where they can do things like design routing inbound calls and make other users.
Hosted PBX Providers Offers Following Services
The hosted PBX service provider is responsible for hosting your phone number and controlling the software, and replacing the phone system equipment.
The hardware, updates for the software, the hosted PBX system is reliable, but it is very secure because it stores the software across redundant data centers. A PBX phone system can work with the phone next to the desk phone. PBX phone users can use the application, webphone, or mobile desk phone to connect to the phone system. From the portal, administrators can assign extensions and phone numbers to the user and set the routing of calls to mobile users.
Learn to set up a hosted PBX
Setting up a hosted PBX system is matter of just few minutes. Configure everything on the website and broadcast live. Call Flow makes it easy for anyone to customize functions using the visual drag and drop method.
- Step 1 Create an account with your service provider.
- Step 2 Add the Users and Extensions
- Step 3 Set up a Call Flow
- Step 4 Assign users to their respective devices.
- Step 5 Porting Phone Numbers
What Are Some Of The Uses of a hosted PBX Phone in Your Businesses?
With a business phone service, you get all the things you would expect from a regular phone service – phone numbers, voicemail, extensions, call, SMS, fax, etc.
- Allows you to text message on toll-free numbers
- Customize Your Business Caller ID name with it
- There are automate call attendants to take the call 24*7
- Create call queues
- Real-time call data is available
- Enables call monitoring
- Directly connects the employees to call on their smartphones if they are unavailable
The hosted PBX phone have these features, but there are many more features than this. There are some more features of hosted PBX phones.
- Business Caller Id
- Phone Devices
- Call Center Features
- Call Recordings
- Phone Numbers and Plans
- Users and Extensions, Etc
Many businesses and companies switch to the hosted PBX phone system from traditional phone systems to get a more unified communication. Hosted PBX phone systems solves some essential and critical business operations can like CRM’s, helpdesk, chats, etc.
In this way, all the tools you can talk to each other can give the user the most optimal workflow.
Companies with existing business phone service can upgrade to a hosted PBX system to port their telephone numbers.